Term and Conditions

Last Updated: [Insert Date]

1. Our Store and Products

VMC Sales Store specializes in premium freshwater fishing equipment, including:

• Freshwater Accessories
• Freshwater Lures
• Freshwater Reels
• Freshwater Rods & Poles
• Freshwater Terminal Tackle

We cater to fishing enthusiasts who value quality gear for their freshwater fishing adventures.

2. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making purchases
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations
• Be responsible for maintaining the confidentiality of your account credentials

3. Product Information and Descriptions

We make every effort to:

• Accurately display product colors and features, but slight variations may occur
• Maintain current pricing information, but errors may occasionally occur
• Keep inventory status updated, but cannot guarantee product availability

If we discover an error in pricing or availability after your order, we will notify you and either cancel the order or give you the option to confirm at the correct price.

4. Ordering and Payment

4.1 Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely, and we do not store your complete payment information.

4.3 Pricing and Taxes

All prices are listed in USD. International customers may be subject to:

• Customs fees
• Import duties
• Currency conversion fees

These additional charges are the customer’s responsibility.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping – $12.95
   • Carrier: DHL or FedEx
   • Delivery Time: 10-15 business days after shipment
   • Tracking included
2. Free Shipping (for orders over $50)
   • Carrier: EMS
   • Delivery Time: 15-25 business days after shipment

5.2 International Shipping

We ship worldwide except to:

• Certain Asian regions
• Remote locations

International orders may experience delays due to customs processing.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of receiving your order, provided:

• The item is in its original condition
• The original packaging is intact
• The item is not on our non-returnable list (see below)

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Freshwater Terminal Tackle (hooks, swivels, and other small components)
• Items showing signs of use or damage not present at time of shipping

6.3 Return Process

1. Contact our customer service at [email protected] to request a Return Merchandise Authorization (RMA)
2. Package the item securely with the RMA number clearly visible
3. Ship to the provided return address using a trackable method

Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.4 Refunds

Approved refunds will:

• Be processed within 5-7 business days after we receive your return
• Be issued to the original payment method
• Exclude original shipping fees (unless the return is due to our error)

6.5 Exchanges

We offer exchanges for items of equal or greater value. If the exchange costs more, you’ll only pay the difference.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

1. Contact us immediately at [email protected]
2. Include photos of the issue
3. We’ll arrange for replacement or refund

We cover all shipping costs for damaged or incorrect items.

8. Intellectual Property

All content on our website, including:

• Text
• Graphics
• Logos
• Product designs

are the property of VMC Sales Store and protected by intellectual property laws. You may not use our content without express written permission.

9. Limitation of Liability

VMC Sales Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays in shipping beyond our control
• Product misuse or improper handling
• Errors in product descriptions or pricing

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

VMC Sales Store
2761 Oakwood Avenue
New York, NY 10011
United States
Email: [email protected]